Support & Help

Need help with ExoWatch? We are here for you.

Contact Us

Specific question? Bug to report?

support@exowatch.app

Manage Subscription

Cancellation, refund, or plan change.

View on Apple Support

Frequently Asked Questions

You have 7 days of full access to all Premium features. No billing occurs before the end of this period. You can cancel anytime.
Everything happens in your Apple account (App Store > Account > Subscriptions). You have total control, we cannot block you.
No. Your health data stays on your device and in iCloud (if enabled). ExoWatch has no access to any personal data on its servers.
No! Once the workout is created and synced (which is instant), you can go for a run with just your Apple Watch. Data will sync upon return.
ExoWatch requires watchOS 9 or newer. This includes Apple Watch Series 4 and later models, as well as Apple Watch SE and Ultra.